Much has been written about how our economy is changing, particularly in light of the digital revolution. This economy is defined by entirely new ways of organizing and working together, by an energizing sense of possibility, and by a seemingly insatiable thirst for problem solving.
But a central question remains: problem-solving for and with whom? How will the new economy engage and support the least visible among us? Now that we're living in the era of tech-enabled scale and efficiency, it's time to elevate empathy and equity if we hope to shape a more caring economy that works for all of us.
These questions remind me of many of the people I meet in my work to bring recognition and basic labor protections to domestic workers around the United States. People like Erlinda, who cares for the elderly in Chicago. Erlinda became a caregiver when she arrived to this country, remembering the fulfillment of caring for the elders in her community in the Philippines. At our first meeting, she shared a story about a client she referred to as "my lady."